As our Global Membership Ops Manager, you will provide support to the Global Membership business by creating and delivering best practices across the people, processes and tools that support the program. With an understanding of both the Membership vision and operational capabilities, you will champion requirements for tools and processes in the Membership space. You will provide direction to Geo Operations teams thru the maintenance and distribution of playbooks and operating procedures and support operational execution of Membership offers across functions. Representation of the Global Operations team in Membership, Product or Release command centers may be required to ensure successful execution. Off hours work may be required to meet the needs of Geo partners or fulfill event specific requirements.As a member of the Global Membership Operations team, you will be part of a Center of Excellence for Membership platforms including Nike.com, Nike App, SNKRS and Nike retail helping to create, maintain and enforce best practices.To maintain alignment with the Membership business, you will partner closely with the Member Services team and dotted line report to the Enablement leader.