Director of Service Line Operations

Kaiser Permanente   •  

Mc Lean, VA

Industry: Healthcare


5 - 7 years

Posted 22 days ago

To ensure appropriate allocation of resources to deliver patient care in the most efficient, cost effective, patient centered manner.

Essential Responsibilities:

  • Collaborates with Medical Group leadership to execute department vision and strategy and to ensure an effective health care team.


  • Is responsible for department performance in providing outstanding quality of care, service and access to care for our patient.


  • Is responsible for managing projects within the department to internalize care, improve service and increase department efficiency.


  • Is responsible for Clinical Operations Managers  performance and evaluations.


  • Collaborates with Chief (s) to establish staff competencies and responsibilities, determine payrollbudget, staffing ratios and staffing guidelines.


  • Determines optimal workflows and best practices and shares those best practices to improve the department's use of technology.


  • Is responsible for effective recruiting and retention in collaboration with Clinical Operations Managers.


  • Collaborates with Chief (s) to Set supply levels, preferred products, par levels, etc.


  • Working in partnership with other leaders to share accountability for the welfare of the entire area.


  • Ensures compliance with all applicable regulatory rules, laws and policies.

Basic Qualifications:

  • Minimum five (5) years of experience as a line manager in a health care delivery organization required.


  • Bachelor's degree in health care administration, nursing, nursing administration, business administration, or public healthrequired.

License, Certification, Registration

  • N/A

Additional Requirements:

  • N/A

Preferred Qualifications:

  • Previous experience in a managed care setting preferred.

  • Master's degreepreferred.


Job Number: 729703